This page describes how to manage the site with reference to the processing of personal data of users who consult it.

This is a disclosure that is provided pursuant to art. 13 of Regulation (EU) 2016/679 (“GDPR”) and of the national legislation in force, to those who interact with the web services of RELAX SRL, accessible electronically from the address:


corresponding to the home page of the RELAX SRL official website.

The information is provided only for the RELAX SRL site and for the related subdomains (eg:, and not for other external websites consulted by the user using any links on the site.

The information is also inspired by the Recommendation n. 2/2001 that the European authorities for the protection of personal data, gathered in the Group established by art. 29 of directive no. 95/46/EC, adopted on 17 May 2001 to identify some minimum requirements for the collection of personal data online, and, in particular, the methods, times and nature of the information that the data controllers must provide to users when they connect to web pages, regardless of the purpose of the connection.


Who processes personal data

The Data Controller, i.e. the subject who determines the purposes and means of processing personal data, is RELAX SRL, with registered office in Via Leonardo da Vinci, 2A – 30020 Torre di Mosto (VE).


Type of data processed and purpose of processing


Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s IT environment.

These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are canceled after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.


Data provided voluntarily by the user

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site, also by completing specific forms, entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the missive.


The collection and processing of voluntarily provided personal data is carried out for the following purposes and by virtue of the respective legal bases:


Purpose Legal basis (art. 6 GDPR)
Processing of requests for information on the services provided and products/solutions marketed directly by RELAX SRL, and processing of reports of any kind. User request, by sending a request and/or communication also through the contact form.
Management of E-recruitment and/or other forms of professional collaboration, upon spontaneous application or using a specific form. Request from the User, by sending his/her application.
Subscription to the newsletter service with informative, commercial and/or promotional content User Consent.


Consent is optional and can be withdrawn at any time

Registration and access to the Reserved Areas of the website (Architects, Resellers, Configurator) User request, sent using the appropriate form.


Any and specific information will be progressively reported or displayed on the pages of the site set up for particular services on request.


The collection and recording of data will take place for specific, explicit and legitimate purposes and with methods compatible with these purposes, in the context of the processing necessary for the functioning of the business activity. These data will be processed according to the principle of accuracy and, if necessary, appropriately updated, so that they are always relevant, complete and not excessive with respect to the purposes of collection and that their conservation is functional to the period of time necessary for the purpose for the which were collected and subsequently processed according to the GDPR and the national legislation in force.

Personal data can be processed with the aid of both paper and telematic tools and in any case in such a way as to guarantee its security and protect the maximum confidentiality of the interested party. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access in full compliance with art. 32 of the GDPR and the current national legislation.


Cookies, plugins and interaction services with external platforms

Complete information on the use of cookies and interaction services with external platforms (e.g. social networks) by this site is available at the following link:


Cookie Policy of the site


Nature of the contribution

Apart from that specified for navigation data, the provision of data by the User is voluntary. Failure to provide data may make it impossible for RELAX SRL to process the requested services.

Consent, where required for specific purposes, is always optional and, if granted, may be revoked at any time by sending a request to the following address:


Data communication

Without prejudice to communications and dissemination carried out in compliance with legal obligations, all data collected and processed may be communicated to:

  • Subjects to whom it is necessary to communicate the data for the execution of a contract of which the interested party is a part or for the execution of pre-contractual measures adopted at the request of the same, as well as, in general, for the pursuit of the purposes mentioned in this statement;
  • Subjects who carry out processing on behalf of the Data Controller as Managers pursuant to art. 28 GDPR, such as, by way of example but not limited to: subjects who provide services for the management of the information system and telecommunications networks (including e-mail). The complete and updated list of the Managers can be known, to those entitled, upon mere request at the headquarters of the Data Controller
  • Subjects authorized to access the data by current legislation and/or to whom data must be communicated in execution of legal obligations.

Personal data may be processed by employees and collaborators assigned to the competent offices of the Undersigned, explicitly authorized for processing on the basis of the provisions of art. 29 of the GDPR and by the current national legislation.


Data transfers abroad

Personal data may be transferred abroad only for the pursuit of the purposes referred to in this information, or for strictly technical reasons related to the structure of the company IT system and/or the application of technical and organizational security measures deemed appropriate by the Data Controller , and exclusively in compliance with the articles 44 ff. GDPR (in the presence of adequacy decisions and/or adequate guarantees always on condition that the interested parties have enforceable rights and effective remedies, or on the condition that one falls, from time to time, in one of the specific derogations provided for by the legislation ).


Data retention times:

The data is kept for a period of time not exceeding the achievement of the purposes indicated in this information. In particular, the data provided will be stored in our archives according to the following parameters:

  • Data provided voluntarily by the user: until the service is completed or on the basis of any deadlines established by law;
  • Data processed for sending the newsletter: up to request for cancellation from the service;

In relation to the specific statute of limitations provided for by the law, the data necessary for the assessment, exercise or defense of a right in court could be subject to longer retention times.

The verification of the obsolescence of the data stored in relation to the purposes for which they were collected is carried out periodically.


Rights of the interested party

The interested party has the right to obtain, in the foreseen cases, access to their personal data and the rectification or cancellation of the same or the limitation of the treatment that concerns him or to oppose the treatment (articles 15 and following of the GDPR ), by contacting the Data Controller at the following e-mail address:


Right to Complaint

The interested party who believes that the processing of personal data takes place in violation of the provisions of the GDPR 2016/679 has the right to lodge a complaint with the supervisory authority of the European Union State in which he habitually resides, works, or of the place in which the alleged violation occurred, as provided for by art. 77 GDPR 2016/679, or to take the appropriate judicial offices.


For more information, you can contact the Data Controller:



Via Leonardo da Vinci, 2A – 30020 Torre di Mosto (VE)

Phone +39 0421 1765124 – Fax +39 0421 466654



Last modified: 06/07/2023